OpenAI says ChatGPT outage causes image generation errors
Recorded: Sept. 8, 2026, 5:01 p.m.
| Original | Summarized |
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OpenAI is currently investigating an ongoing incident that has resulted in failures and delays related to image generation within ChatGPT and the Images API. This situation is being tracked by hundreds of user reports on platforms like DownDetector, which indicate that users are experiencing issues where ChatGPT hangs or freezes when attempting to upload files and displays errors during image generation prompts. OpenAI confirmed that they are actively investigating elevated errors affecting image generation and the Images API, noting an increase in failed Images API requests following their last update. Furthermore, the investigation is also focused on processing failures and delays related to file uploads in ChatGPT; some uploaded files may appear to be present but remain unavailable while processing, and other uploads may fail entirely. The company reported that despite implementing mitigation measures aimed at resolving these issues, users are still encountering problems; some image requests may persist in failing. OpenAI stated they would continue assessing the effectiveness of these mitigations and plan to release further updates as more information becomes available regarding the cause and resolution of the errors. This incident follows a previous significant outage where the company addressed issues impacting multiple subscription plans before the anticipated launch of its next major AI model, GPT-6 Astra, which had been previously suggested to possess the capability to identify and develop functional zero-day exploits of all severity levels. The context also touches upon cybersecurity concerns, as research indicates that once attackers possess valid credentials, the blocking of their subsequent actions drops sharply, meaning overall prevention scores can mask activity occurring after initial access. |